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Branch Services

The services below are available in all of our branches to help you with your personal and daily banking needs.

  • Check Cashing

    • Access to your full check amount immediately; no waiting for the check to clear
    • Membership not required; no checking account needed
    • Checks cashed include: personal, payroll, handwritten, out-of-state, large dollar, government, insurance, attorney, and two-party
    • Avoid higher fees charged by check cashing facilities; we charge a fee of 1.5% (or $1.00, whichever is greater) of check amount for government and payroll checks and 2.15% (or $1.00, whichever is greater) of check amount for all other check types
    • Must be 18 or older and have a valid ID and Social Security Number or ITIN
    • Check cashing services are only offered in branch, not via drive-up windows
  • Branch Bill Pay

    • Over 15,000 payees available
    • Pay everything from cell bills, other utilities, gym memberships, and more
    • Members and non-members wishing to use Branch Bill Pay must have a valid ID and a Social Security Number or ITIN
    • Non-members must pay their bills in cash
    • The fee for a standard payment is $1.50. You can also make a next day payment for $2.50 or same day payment for $4.50
  • Coin Machines

    • No charge to use our coin machines
    • Money is deposited directly to your savings, checking, or tiered money market account
  • Instant Issue of Visa® Debit Card & PIN Resets

    • Get a card in minutes
    • Helpful when you need to replace a lost or stolen card quickly
    • Staff can quickly reset your PIN if needed
  • Visa Gift Cards

    • Pre-paid, non-reloadable cards, similar to retail and department store gift cards
    • Use anywhere Visa Debit Cards are accepted
    • Purchase for any amount between $25 and $500 for a fee of just $4.00 per card
    • Activate your card, check your balance, or report your card stolen online or by calling 855.428.PAID (7243)
    • A $2.99 inactivation fee is assessed monthly after thirteen months of inactivity
    • Cards expire after at least five years from date of purchase (refer to the expiration date on the card)
  • Visa Prepaid Cards

    • Pre-paid reloadable cards
    • Use anywhere Visa Debit Cards are accepted
    • Register and check your card balance online
    • Call or stop by any branch to add more funds to your card.
    • Arrange to have your paycheck or government benefits deposited directly onto your card
    • Continuous fraud monitoring, and lost/stolen card replacement
    • View our Terms and Conditions for more information.
  • Official Checks (bank or cashier’s check)

    • Often used for making large purchases, such as a home or vehicle.
    • Funds for the check are guaranteed; you may request a check for any amount up to your available account balance.
    • Free to members who have a checking account and Visa Debit Card and
    • $7.00 fee to members without a checking account and Visa Debit Card
  • Money Orders

    • Available for any amount up to $1,000
    • Valid for three years from date of purchase
    • $4.00 fee per money order; our PaySmart account offers money orders at a discounted rate
  • Western Union Quick Cash

    • Helpful when you need to get funds to an individual quickly
    • Transfer an amount up to $10,000 to any Western Union office in the country ($450 in Arizona)
    • Delivery of the funds is guaranteed within two hours from the time of request
    • Requests made before 4:00 pm ET are processed for same day outgoing transfer
    • Fees are dependent upon the destination of your transfer, with international transfers having a higher fee than domestic transfers
  • American Express Travelers Cheques

    • Can be used worldwide
    • Are insured, if signed
    • Available in pre-packaged denominations of $20, $50, and $100
    • Purchase fee is 1% of the amount purchased
  • US Savings Bonds

    • Paper savings bonds are no longer sold at financial institutions, but we can redeem any existing bonds you have
    • To purchase bonds, visit the Treasury Direct website
    • At the Treasury Direct website, you can also manage and redeem bonds, convert paper savings bonds to electronic savings bonds, and purchase other Treasury securities, including bills, notes, bonds, and TIPS (Treasury Inflation-Protected Securities)
  • Notary Service

    • Staff serve as witness to you signing documents
    • Service provided free of charge to members
  • Additional Branch Services

    • Stop payment requests
    • Check protests
    • ATM card replacement
    • Wire transfers 
    • Statement copies
    • Copies of cleared checks

    Refer to our fee schedule or pricing information.

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