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MAGIC Phone Banking

MAGIC is our audio response phone banking system that gives you 24-hour access to your account information. Call 845.463.3011, option #2, and follow the prompts to bank with MAGIC.

  • transactions block
    MAGIC is great for people who prefer self-service options when it comes to their banking transactions.
  • one call block
    MAGIC is available in English or Spanish, and you can access both your primary and joint accounts in one call.

Get Started

Sign Up for MAGIC


With MAGIC, you can:

  • Obtain both your actual and available balance, in the event that you have an item pending like a debit card transaction or check hold.
  • Perform transfers between your accounts as well as transfer to another member’s account.
  • Transfers from joint accounts, even if your accounts have different member account numbers.
  • Search your account history by specifying the type of transaction, a single or range of cleared checks, or ATM and ACH transactions. You can also select the number of transactions you would like to hear (up to 10 at a time).
  • Obtain mortgage and credit card information, and make payments to these loans.
  • Make loan payments and obtain information including payment amounts and due dates.
  • Advance funds from a line of credit and transfer the money to one of your accounts.
  • Get year-to-date IRA contributions, dividends earned, and review interest paid (other than mortgages and credit cards).
  • Hear pending ACH transactions and schedule transfers or review existing scheduled transfers.

Reminder: Withdrawal transactions performed through MAGIC are subject to Regulation D limitations.

  • The system allows you to make menu choices as quickly as you need to without the need to wait for a prompt.
  • Leading 0’s are dropped for account and loan IDs (for example Savings 0001 is Savings 1, Checking 0201 is Checking 201, and Loan 003 is Loan 3).
  • A list of your available accounts and loans plays automatically if no choice is made.
  • Each menu or sub-menu offers the option to either return to the previous menu or the main menu
  • When you make an account transfer, MAGIC accepts entries for both dollars and cents. A decimal point/special character is not needed when transferring funds (i.e. enter $10.00 as 1000).