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Text Phone Banking

If you’re an avid texter, we offer Text Banking for viewing your account balances and making transfers between your accounts.

Enroll in Text Banking

Enrolling in Text Banking is easy and takes just a couple
of minutes:

  • To get started, you must first register within Internet Banking. Log in and select “Text Banking” from the “Additional Services” menu. From there, click “Activate” to set up your phone.
  • Enter your phone number and agree to the terms and conditions.
  • Retrieve the activation code sent to your mobile device and enter it on the setup screen. It may take a few minutes to receive the code.
  • Select the primary account you want to use for balance inquiries and notifications and the transfer account you’d like to make transfers from. You should select an account that you will likely want to check the most often.

Text to Short-code 454545

When Text Banking, send your texts to the short-code 454545. We recommend that you add this short-code to your mobile phone’s address book. Please note: Text Banking will not work if a Short Code Messaging block was put on your phone. You may receive an error code or an ambiguous command message if they are being blocked. You will need to contact your carrier to remove the block in order to utilize Text Banking.

Text Banking Codes

The following codes are used with Text Banking, and these codes can be phrased in more than one way, as noted by the text in parenthesis. Codes are not case sensitive.

Code Description
BAL (or BALANCE) Returns the current and available balance on your primary account.
BAL CHK (or BAL CHECK, BAL CHECKING ACCOUNT) Returns your current account balances of all active checking accounts.
BAL SAV (or BAL SAVE, BAL SAVING, BAL SAVINGS ACCOUNT) Returns the current balances for all active savings accounts (does not include tiered money market accounts).
BAL ALL (or ALL BAL, BALANCE ALL, ALL BALANCE) Returns the current balances for all of your active accounts (credit card balances may be excluded).
LAST (or LAST5, LAST 5, LAST FIVE, LAST TRANS) Returns the most recent five transactions on your primary account.
TRANS (or TRANSFER, TRAN, T) + $amount Returns updated balances for your transfer account and your primary account.
HELP (or HLP) Returns information related to using Text Banking.
STOP (or END, CANCEL, UNSUBSCRIBE, QUIT) Terminates Text Banking for your phone.

Managing Your Text Banking Access

Update Your Text Banking Phone Number - If you ever need to update the phone number you use for Text Banking, you can do so through the “Text Banking” link (under the “Additional Services” menu) within Internet Banking. Once your old number is deactivated, enter your new number and click “Activate” from the Text Banking page.

Deactivate Text Banking - You can text STOP to 454545, or you can go to the “Text Banking” link (under the “Additional Services” menu) within Internet Banking and deactivate your mobile device number. You can add a new phone at any time if you want to activate Text Banking again later.

Lost / Stolen Mobile Devices – If your mobile device is lost or stolen, you can go to the “Text Banking” link (under the “Additional Services” menu) within Internet Banking and deactivate your mobile device number. You can add a new phone at any time if you want to activate Text Banking again later.

Useful Resources

View our FAQs to learn more about our Text Banking service.

Text Banking FAQs

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