MAGIC Audio Response Telephone System

Getting Started

The first time you use MAGIC you’ll be asked to enter your Social Security Number and create a Personal Identification Number (PIN). A PIN may not begin with a zero. This PIN will be linked to all accounts listed under your member number and on which you are the primary owner.

Tips for Using MAGIC

  • You can navigate through MAGIC via key entry or speech recognition.
  • To return to a previous menu or to cancel or end a function, press 3*.
  • When you transfer funds or request a check, MAGIC accepts dollars and cents.
  • MAGIC may ask you to verify an entry—press one to accept or two to cancel the entry.
  • When you order checks through MAGIC you will receive the exact imprinting and check style as your last order. To change your order, please call the Contact Center or stop by any branch.

MAGIC Menus

The following is a listing of MAGIC’s easy-to-follow menus. The number in ( ) is the number to press for that option.

(1) Account Access

  • (1) Account Balance
    • (1) Savings
    • (2) Checking
    • (3) Tiered Money Market
    • (4) Loans (other than mortgages & credit cards)
    • (5) Certificate Accounts & IRAs
  • (2) Transfer Funds / Make a Payment
    • (1) Transfer Funds (immediate or scheduled transfer)
    • (2) Payments (immediate or scheduled payment0
    • (3) Scheduled Transfers
    • (4) Delete Scheduled Transfers
  • (3) Account History
    • (1) Savings
      • Search by all transactions, last five transactions, withdrawals, deposits, amount, or date
    • (2) Checking
      • Search by all transactions, last five withdrawals, last five deposits, cleared checks, amount, date, or check number
    • (3) Tiered Money Market
      • Search by all transactions, last five withdrawals, last five deposits, cleared checks, amount, date, or check number
    • (4) Loans (other than mortgages & credit cards)
      • Search by all transactions, last five transactions, last five payments, amount, or date
    • (5) Certificate Accounts & IRAs
      • Search by all transactions, last five transactions, last give deposits, amount, or date
  • (4) More Options
    • (1) Future Dated Transactions
      • (1) Savings
      • (2) Checking
      • (3) Tiered Money Market
      • (4) Loans (other than mortgages & credit cards)
    • (2) Change Your PIN
    • (3) Order / Reorder Checks

(2) Merchant Check Verification

(0) Transfer to our Contact Center during normal business hours

    © 2016 Hudson Valley Federal Credit Union

    PO Box 1071, Poughkeepsie, NY 12602-1071
    ph: 845.463.3011 / 800.468.3011

    Routing Number : 221979363
    HVFCU Prepaid Visa Routing Number: click here


    Unauthorized Access Warning – Access to Internet Banking is restricted to authorized HVFCU members only.