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If you are experiencing technical difficulties or have questions about the GoToMyCard website, please call GoToMyCard Customer Service at 800.820.8450. If you have specific questions about an account, please refer to the customer service telephone number listed on your monthly billing statement.
The GoToMyCard service is provided for your use, free of charge.
Most information is updated after our credit card processor’s nightly processing. However, some information, such as payments, may take a few business days to be reflected in the system.
Please contact GoToMyCard Customer Service at 800.820.8450. As a reminder, there is no need to enroll in GoToMyCard when accessing it through Internet Banking.
If you have forgotten your password/username, follow the prompts that appear on the GoToMyCard website in the log in area. For further assistance, call GoToMyCard Customer Service at 800.820.8450.
Please note: You will still be able to access GoToMyCard through Internet Banking.
It is not possible at this time. To activate your credit card, you still need to call the toll-free number provided with your new card.
Yes, you can dispute transactions online by visiting the GoToMyCard Customer Service page and clicking on “File a Transaction Dispute”.