Mobile Banking & Text Banking

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View your account balances & transactions, pay your bills, & transfer funds between your accounts.1

Mobile Banking is a free, service that allows you to do your banking conveniently on your mobile phone or mobile device, including Apple iPhones, iPads, and iPod Touches, Android devices, and Blackberry devices. Mobile Banking is safe and secure, and no confidential information is stored on your phone or mobile device. If your phone or mobile device is stolen, no sensitive information would be available.

Once enrolled in Mobile Banking, you can also do Text Banking, which allows you to get your account balances and conduct transfers via text message.

Please be aware that while HVFCU does not charge you to use Mobile Banking, data charges associated with your phone or mobile device usage may apply. Check with your mobile phone carrier for more information.

Functionality

With Mobile Banking, you can:

  • View account balances
  • View account transaction history
  • Transfer funds between your HVFCU accounts (transfers to another member’s accounts are not available)
  • Pay your bills
  • Deposit checks directly into your HVFCU saving, checking, or money market accounts with Mobile Remote Deposit Capture (see below)
  • View copies of cleared checks
  • Find branches and ATMs (including surcharge-free ATMs)
  • Get available account balances and conduct transfers via text message (Please refer to our our Quick Guide to Text Banking Commands and Shortcuts for additional information about how to use Text Banking)

Getting Started

To use Mobile Banking, you can download our app from the Apple iTunes Store or Google Play. Our Mobile Banking app uses the same username and password as our Internet Banking system, so you must first enroll and sign on to Internet Banking before using our app. Additionally, you will need to have a phone number entered under your Internet Banking security settings. You can check if you have a phone number in the system by selecting “Update Security Options” from the “My Settings” menu within Internet Banking.

Deposit Checks with Mobile Remote Deposit Capture

Make deposits via your iPhone, iPad, Android phone, or Android tablet anytime, anywhere. (Please note: for Android tablets, you will need to use the Android phone app.)

Remote Deposit Capture (RDC) is convenient, secure, and easy to use:

  • Save time with fewer trips to our branches
  • Deposit checks directly into your HVFCU saving, checking or money market accounts
  • Get confirmation on your mobile device for each successful deposit

For additional information on Remote Deposit Capture, please review our Mobile Remote Deposit Capture FAQs. or our Mobile Remote Deposit Services Agreement. If you are having trouble capturing your check image or using Remote Deposit Capture, view these troubleshooting tips for better images and usage.

Username & Password Resets

Our Internet Banking system and Mobile Banking app use the same username and password, so if you forget either of those, you can reset them online.

Mobile Banking Customer Service

For assistance with Mobile Banking, please call 845.463.3011 / 800.468.3011 and select option #7 for Internet Banking support.

Mobile Optimized Website

If you have a Blackberry mobile phone or an older Android-based mobile device, you can use a mobile optimized version of our website by going to http://mb.hvfcu.org. From there you can check your account balances, make transfers, and access Bill Pay.

1 Mobile Banking is not available for business accounts at this time.


© 2015 Hudson Valley Federal Credit Union

PO Box 1071, Poughkeepsie, NY 12602-1071
ph: 845.463.3011 / 800.468.3011

Routing Number : 221979363
HVFCU Prepaid Visa Routing Number: click here


Unauthorized Access Warning – Access to Internet Banking is restricted to authorized HVFCU members only.