How to Report a Phish

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Awareness is your best defense against scams, phishes, and hoaxes.

The information below provides an overview of internet safety and scams. It is not all inclusive and we encourage you to continue your education beyond what is provided here.

Perhaps the greatest threat to your account information is giving your member number and/or password to another individual. Please remember:

  • No one except a joint account holder needs to know your member number and/or password.
  • No employee of HVFCU will ever ask you for your Internet Banking password information. Call us immediately at 845.463.3011 / 800.468.3011 if any person, whether an HVFCU employee or not, attempts to learn your password.

If you receive a phishing email that appears to have come from HVFCU, reporting the issue to us can help get the scam shut down quickly and prevents members from being taken advantage of. We greatly appreciate both members and non-members who report phishing scams to us. In doing so, you are playing an important role in fighting fraud. Thank you in advance for your assistance.

Following the instructions below greatly facilitates the process of getting a phish site removed as soon as possible. Please note that if the email you opened and suspect is a phish is more than a week old we are already aware of it and it’s not necessary to report it. Simply delete it from your inbox.

Steps to Report a Phish

  1. From your email program, use the FORWARD function to forward the complete email message. It is important that you forward the original message rather than copying and pasting it into a new message or sending it as plain text. The most important piece of information is the underlying link and it is usually lost if you copy and paste. Detailed instructions on how to forward are below.
  2. Send the email to “[email protected]” by typing the word “phish” followed by an “@” sign followed by “hvfcu.org” in the “To” field and clicking on send. An autoreply message will be sent to you acknowledging receipt of your email.

Forwarding a Phish Email

How to forward in Microsoft Outlook 2003

Select the phish email by clicking on it and then do one of the following:

  1. Press CONTROL and F simultaneously, or
  2. Click on the FORWARD button, or
  3. From the ACTION menu, select FORWARD

How to forward in Microsoft Outlook Express 6

Select the phish email by clicking on it and then do one of the following:

  1. Press CONTROL and F simultaneously, or
  2. Click on the FORWARD button, or
  3. From the MESSAGE menu, select FORWARD

How to forward in Eudora

Select the phish email by clicking on it and then do one of the following:

  1. Click the forward button (picture of a letter with a right facing arrow), or
  2. From the MESSAGE menu, select FORWARD

How to forward from Apple Mail on a Mac

Select the phish email by clicking on it and then do one of the following:

  1. Press SHIFT, OPENAPPLE, and F simultaneously, or
  2. Click on the forward button

NOTE: For older versions of these mail clients or other mail clients please see the documentation for that program. Many programs include a HELP menu with built in help that can show you how to forward a message.

    © 2014 Hudson Valley Federal Credit Union

    159 Barnegat Rd. Poughkeepsie, NY 12601
    ph: 845.463.3011 / 800.468.3011

    Routing Number : 221979363